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- Q&A
0269-34-2905
from 7:00 am to 9:00 pm
Do you have day trip hot springs?
We are accepting(We may not be able to accept it due to charter etc.)
1,000 yen/adult
800 yen/child
Bath towel rental 350 yen
The bathing …Continue readingLuggage before check-in (early morning) and after check-out
Luggage storage before check-in (early morning) and after check-out
Please use the basement changing room.
Valuables can be kept at the fr…Continue readingCan I rent it?
For ski and snowboard rentals, please use the Shiga Palace Hotel, which is a 2-minute walk away.
Since it is a group hotel, you can use it a…Continue readingIs there a humidifier / air purifier rental?
Humidifiers are installed in all rooms.Is it possible to extend the check-out time?
It is possible depending on the situation on the day, but we may not be able to meet your request.
In addition, the extension fee is 2,200 y…Continue readingWhere are you eating?
We will prepare it at the cafeteria on the 1st floor.What time is the meal time?
Dinner starts at 18:00 and breakfast starts at 7:15.What if I have food allergies or foods that I don't like?
If you contact us at least 3 days in advance, we will omit the target ingredients.
Please call us for details.Do you have a beauty salon / massage?
Unfortunately, there is no beauty salon / massage.Do you support barrier-free access?
Unfortunately, we do not have barrier-free facilities.Is the bath a hot spring?
It is a natural hot spring, flowing from the source.
Water is added to control the temperature.What kind of effect does the hot spring have?
Neuralgia, muscle pain, arthralgia, fatigue recovery, poor circulation, etc.How long do you use the bath?
The usage time is from 13:00 to 10:00 the next day.
(Cleaning time is from 1:00 am to 3:00 am)How do I get there by train?
Kumanoyu Suzurikawa Line bus from Yudanaka Station on the Nagano Electric Railway Nagano Line
Get off at "Suzurikawa".The boarding time is a…Continue readingWhat kind of meal does your child have?
If the price is the same as an adult, it is the same as an adult.
For children's rates, we will prepare a smaller number of items.
Plate di…Continue readingIs there a convenience store nearby?
There is a convenience store inside the Shiga Palace Hotel, which is a 2-minute walk away.Please tell me the recommended sightseeing spots in the vicinity
●About 3 minutes on foot from Yokoteyama Ski Area and Kumanoyu Ski Area(Snow season November to June)
https://yokoteyama2307.com/news/2307sn…Continue readingDo you need winter tires or chains in winter?
Studless tires are required in winter.
Sometimes you need more chains.
If you contact us by phone about the road conditions, we will inform …Continue readingCan I leave my luggage after check-out?
There are separate changing rooms for men and women in the basement.
Valuables can be kept at the front desk.
Reservation / Inquiry
If you have any questions, please contact us.