1. Top
  2. Facility information

Facility information

  • Front desk

    Customers are welcomed at the counter in subdued colors.
  • lobby

    You can enjoy a leisurely chat on the sofa in the lobby.
    There is also a souvenir corner, so please use it as a place to relax.
  • Footbath

    Please relax and enter while watching the seasonal scenery.
    Please use before arrival and departure.
  • Dining

    We have prepared a semi-private room for you to relax and enjoy your meal.

    Number of seats

    40 seats

    Meal time

    【Dinner】From 18:00 to 20:30
    【Breakfast】From 7:00 to 9:00
  • Large public bath/open-air bath

    The hot spring in the open-air bath has been renewed to a cloudy hot spring!

    Changed from transparent spring to cloudy spring.
    It is a cloudy sulfur spring whose color changes from white to green depending on the temperature and humidity!

    What color will it be when customers come in?

    The open-air bath will continue to be open for free, so anyone can use it anytime!

    From 14:00 to 10:00 the next morning*

    Opening Hours

    【1F】Open Air Bath(Tsukishiro no Yu,Hanaba no Yu)
    From 14:00 to 10:00 the next morning(There is a time zone for simple cleaning)
    *Available for free from April 2023

    【4F】Observation bath
    From 14:00 to 10:00 the next morning(There is a time zone for simple cleaning)

    【B1】Large Communal Bath
    From 14:00 to 10:00 the next morning(There is a time zone for simple cleaning)
  • Drying room

    You can use it freely for 24 hours.
    Equipped with free lockers.
  • Lounge space"The Tree House"

    Free space lounge.
    Please feel free to relax after meals and before departure.
  • shop

    We have original hoodies and T-shirts, as well as Shiga Highlands limited goods.


    Opening Hours:7:00 to 21:00

Number of rooms

Total number of rooms: 47
40 Japanese-style rooms/4 Western-style rooms(4 twin rooms)/Japanese + 3 Western rooms

Room details

Japanese-style room 15 square meters/Japanese-style room 18 square meters/Western-style room "ST TWN" / Western-style room "EX TWN" / Japanese-style + Western-style room

Standard room facilities

Toilet(Toilet seat with warm water wash)/All room heating/TV set/empty refrigerator/Electric kettle/In-room bath(Some rooms)

Internet related

Wi-Fi available in all rooms
PC rental:No

Amenities

Hand towel/Toothbrush / Toothpaste/bath towel/shampoo/conditioner/Body soap/Soap/yukata/Shaving/Cotton swabs 
*Some items may be handed over to the front desk.

Facility contents

1F:Cafe
B1F:Ski drying room

Service & Leisure(Including arrangements)

rental:Ski Snowboard
Group facilities 
At Shiga Palace Hotel
Tel:0269-34-2221

Credit cards available locally

JCB / VISA / DC

Standard check-in time

15:00

Standard check-out time

10:00

Supplementary information about amenities

Basically, a list of amenities provided in all rooms
【toothbrush/Hand towel/bath towel/yukata/Hand face soap】
*Some amenities and electronic devices can be rented out at the front desk.

Hot spring tax

Adult(s):150 JPY
Children(0-11 years old):Free

Cancellation provisions

3 to 2 days ago:30% of room rate
1 days prior:50% of room rate
On the day:100% of room rate
Cancellation without any contact:100% of room rate
*If there is a cancellation policy set for each accommodation plan, that will be given priority.

vending machine

Yes(B1F)

Hot Springs

1, Hotaru Onsen (Spring quality: 100% clear simple spring natural hot spring) Free flowing from the source*Does not include artificial hot springs
2, Mt Yokote Onsen (Spring quality: Cloudy sulfur spring, 100% natural hot spring) Free flowing from the source*Does not include artificial hot springs, only open-air baths

Open Air Bath

Mt Yokote Onsen(Hot Spring Qualities:Cloudy sulfur spring 100% natural hot spring)
By gender
No washing place(Shampoos cannot be brought in)

Private Bath

No(The open-air bath will be open for free from 2023.)

Number of baths

~Large Communal Bath~
【4F】Observation bath Man:1,woman:1,mixed bathing:0

【B1】Large Communal Bath  Man:1,woman:1,mixed bathing:0

~Open Air Bath~
【1F】Open Air Bath(Tsukishiro no Yu,Hanaba no Yu)
Man:1,woman:1 Mixed bathing:0
*Free access from April 2023!

~Footbath~
【Inside the 1F lobby】Footbath
 Foot towels available

[Sauna]No